Privacy Policy
Last Updated: May 7, 2026
Welcome to Windsor Plumber Connect (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services.
Windsor Plumber Connect is a platform operated by Windsor Services Connect.
By using this website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you use our website:
Information You Provide
- Name
- Phone number
- Email address (if provided)
- Service request details
- General location information you voluntarily provide
Automatically Collected Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
- Cookies and usage data
2. How We Use Your Information
We use your information to:
- Connect you with independent local plumbing service providers
- Respond to service requests
- Improve website performance and user experience
- Analyze website traffic and usage trends
- Prevent fraudulent or abusive activity
- Communicate regarding inquiries or service requests
3. Service Provider Relationships
Windsor Plumber Connect is an independent lead generation and referral platform.
We are not a plumbing company and do not directly perform plumbing services.
We are not responsible for:
- Contractor performance
- Pricing
- Service quality
- Scheduling
- Damages or disputes arising from services provided by third parties
Users are encouraged to independently verify contractor qualifications, licensing, and insurance.
4. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
- Improve website functionality
- Analyze traffic
- Remember user preferences
- Enhance user experience
You may disable cookies through your browser settings; however, some website features may not function properly.
5. Third-Party Services
We may use third-party services such as:
- Website hosting providers
- Analytics tools
- Form providers
- Communication services
- Advertising or marketing platforms
These third parties may process data in accordance with their own privacy policies.
6. Data Security
We implement reasonable technical and organizational measures to protect your information.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We may retain submitted information for:
- Customer service purposes
- Business records
- Legal compliance
- Fraud prevention
- Performance analysis
Information may be deleted when no longer reasonably necessary.
8. Your Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Withdraw consent for certain communications
To make a request, contact us using the information below.
9. Children’s Privacy
This website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
10. External Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
11. Limitation of Liability
Windsor Plumber Connect acts solely as a connection platform between users and independent contractors.
We do not guarantee:
- Availability of contractors
- Response times
- Pricing accuracy
- Completion of services
- Service outcomes
Users engage contractors at their own discretion and risk.
12. Changes to This Policy
We may update this Privacy Policy at any time without prior notice.
Updated versions will be posted on this page with a revised effective date.
13. Contact Information
If you have questions regarding this Privacy Policy, you may contact us through the contact form available on our website.